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Privacy policy
Privacy Policy from 31.10.2023.
Privacy Policy of the Könner & Söhnen Store pl.konner-sohnen.com
("Store")
Dear User!
We care about your privacy and want you to feel comfortable when using our services. Therefore, below we present the most important information about the principles of processing your personal data and cookies used by our Store. This information has been prepared in accordance with GDPR, i.e., the General Data Protection Regulation.
PERSONAL DATA CONTROLLER
DIMAX INTERNATIONAL POLAND LIMITED LIABILITY COMPANY, located at:
Warszawska 306 B, 05-082 Stare Babice, registered in the National Court Register - register of entrepreneurs by the District Court for the Capital City of Warsaw in Warsaw, XIV Commercial Division of the National Court Register, under KRS number 0000507462, NIP 7010424366, REGON 14723857800000, with share capital of PLN 100,000.00.
If you wish to contact us regarding the processing of your personal data, please email us at: info.pl@dimaxgroup.de.
YOUR RIGHTS
You have the right to request:
access to your personal data, including obtaining a copy of your data (Article 15 GDPR or - if applicable - Article 13(1)(f) GDPR),
its rectification (Article 16 GDPR), deletion (Article 17 GDPR),
restriction of processing (Article 18 GDPR),
data portability to another controller (Article 20 GDPR).
And also the right to:
object at any time to the processing of your data:
on grounds relating to your particular situation - to the processing of your personal data based on Article 6(1)(f) GDPR (i.e., our legitimate interests), including profiling (Article 21(1) GDPR);
if personal data is processed for the purposes of direct marketing, including profiling, to the extent that the processing is related to such direct marketing (Article 21(2) GDPR).
Contact us if you wish to exercise your rights. You can express your objection to our use of cookies (which you will read about below) especially through the appropriate settings of your browser.
If you believe that your data is being processed unlawfully, you can file a complaint with the President of the Personal Data Protection Office.
PERSONAL DATA AND PRIVACY
Below you will find detailed information about the processing of your data depending on the actions you take.
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Placing an order in the Store - part 1
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For what purpose? |
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to fulfill your order |
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On what basis? |
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sales contract (Article 6(1)(b) GDPR) |
legal obligation related to accounting, requiring us to process your personal data (Article 6(1)(c) GDPR) |
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How long? |
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for the duration of the aforementioned contract |
until the expiration of the legal obligation related to accounting |
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Moreover, your data will be processed until the period in which claims can be pursued – by you or by us (more information on this topic can be found in the last table of this section) |
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Who can we share your data with? |
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only with entities involved in the order fulfillment process |
we do not sell your data to third parties |
Placing an order in the Store - part 2
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For what purpose? |
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to handle complaints |
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On what basis? |
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sales contract (Article 6(1)(b) GDPR) |
legal obligation (Article 6(1)(c) GDPR) |
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How long? |
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for the duration of the complaint handling |
until the expiration of the legal obligation related to accounting |
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Moreover, your data will be processed until the period in which claims can be pursued – by you or by us (more information on this topic can be found in the last table of this section) |
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Who can we share your data with? |
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only with entities involved in the complaint handling process |
we do not sell your data to third parties |
MARKETING
If you consent to receive marketing information about products and services offered by our Store, we will process your personal data (name and email address) for this purpose.
You can withdraw your consent at any time by contacting us using the contact information provided above.
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For what purpose? |
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to provide you with marketing information |
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On what basis? |
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consent (Article 6(1)(a) GDPR) |
consent (Article 6(1)(a) GDPR) |
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How long? |
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until you withdraw your consent |
until you withdraw your consent |
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Moreover, your data will be processed until the period in which claims can be pursued – by you or by us (more information on this topic can be found in the last table of this section) |
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Who can we share your data with? |
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only with entities involved in the marketing process |
we do not sell your data to third parties |
COOKIES
Cookies are small text files saved on your device when you visit our Store. They are used to:
- remember your login information,
- improve the functionality of the Store,
- conduct statistical analysis of visits to the Store,
- present personalized advertising content.
In addition, cookies can also be used by external services we use, such as Google Analytics.
You can control the cookies settings in your web browser. You can delete cookies already stored on your device or block the storage of cookies. However, in this case, some features of the Store may not work properly.
LAST POINT
Your personal data will not be processed in a manner that would result in automated decision-making.
Moreover, if you wish to contact us regarding the privacy policy or processing of personal data, please email us at: info.pl@dimaxgroup.de.
Thank you for your trust.
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Placing an order in the Store - part 2
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For what purpose? |
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to improve the quality of our services through feedback provided by Users via the satisfaction survey service |
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On what basis? |
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our legitimate interest in processing your data to conduct research on your satisfaction with our services (Article 6(1)(f) GDPR) |
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How long? |
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if you do not provide your opinion - for 14 days from the date of your purchase or until we take your objection to processing into account; if you do provide your opinion - until it is deleted or until we take your objection to processing into account* |
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furthermore, your data will be processed until the period in which claims can be pursued - by you or by us (more information on this topic can be found in the last table of this section) |
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What happens if you do not provide the data? |
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we will not consider your opinion regarding our services in the further development of them |
* depending on what applies in a given case
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Creating an account in the Store
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For what purpose? |
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to fulfill the agreement for providing account management services in the Store |
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On what basis? |
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service agreement (Article 6(1)(b) GDPR) |
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How long? |
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for the duration of the aforementioned agreement |
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furthermore, your data will be processed until the period in which claims can be pursued - by you or by us (more information on this topic can be found in the last table of this section) |
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What happens if you do not provide the data? |
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you will not be able to create an account and use its features, such as viewing order history or checking the order status |
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Contacting us (e.g., to ask a question)
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What is the purpose? |
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handling your inquiries or requests |
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On what basis? |
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contract or actions taken at your request aimed at concluding it (art. 6 par. 1 lit. b GDPR) – if your inquiry or request relates to a contract to which we are or may be a party |
our legitimate interest in processing your data for the purpose of communicating with you (art. 6 par. 1 lit. f GDPR) – if your inquiry or request is not related to a contract |
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How long? |
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for the duration of the binding contract or – if the contract is not concluded – for 14 days |
14 days or until we acknowledge your objection to processing* |
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additionally, your data will be processed until the period during which claims can be made – by you or by us (more information on this topic can be found in the last table of this section) |
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What will happen if you do not provide data? |
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we will not be able to respond to your inquiry or request |
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depending on which applies in a given case
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Browser settings or other similar actions allowing for marketing activities
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What is the purpose? |
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direct marketing, consisting of displaying personalized ads (you can read more about this in the "Profiling" and "Cookies" sections of the Privacy Policy) |
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On what basis? |
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our legitimate interest in processing data for the purpose stated above (art. 6 par. 1 lit. f GDPR) |
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How long? |
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until the expiration of the validity or deletion by you of cookies used for marketing purposes* |
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What will happen if you do not provide data? |
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you will not receive suggestions for products or services that you may be interested in |
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depending on which applies in a given case
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Browser settings or other similar actions allowing for analytical activities
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For what purpose? |
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analysis of how you use and navigate through the Store's website, in order to improve its functionality (you can read more about this in the “Analytical Activities” and “Cookies” sections of the Privacy Policy) |
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On what basis? |
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our legitimate interest in processing data for the purpose stated above (Article 6(1)(f) GDPR) |
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How long? |
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until the expiration or deletion by you of the cookies used for analytical purposes* |
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What will happen if you do not provide data? |
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we will not take into account how you use and navigate through the Store's website in our development efforts |
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depending on which applies in the given case
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Your consent to receive marketing content from us (e.g., information about special offers)
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For what purpose? |
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sending marketing information, especially special offers |
analyzing the effectiveness of the messages we send, to establish general rules for effective message delivery in our operations (you can read more about this in the “Analytical Activities” section of the Privacy Policy) |
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On what basis? |
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Your consent to our marketing activities (Article 6(1)(a) GDPR) |
our legitimate interest in processing data for the purpose stated above (Article 6(1)(f) GDPR) |
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How long? |
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until you withdraw your consent – remember, you can withdraw your consent at any time. Processing of data until you withdraw your consent remains lawful. |
until we consider your objection to processing |
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additionally, your data will be processed until the period during which claims can be pursued – by you or by us (you can find more information on this topic in the last table of this section) |
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What will happen if you do not provide data? |
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you will not receive our marketing materials, including information about our special offers |
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Subscribing to the newsletter
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For what purpose? |
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sending the newsletter |
analyzing the effectiveness of the content we send, in order to establish general rules for effective message delivery in our operations (you can read more about this in the “Analytical Activities” section of the Privacy Policy) |
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On what basis? |
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agreement for the provision of the newsletter service (Article 6(1)(b) GDPR) |
our legitimate interest in processing data for the purpose stated above (Article 6(1)(f) GDPR) |
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How long? |
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until you unsubscribe from our newsletter |
until we take your objection to processing into account |
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additionally, your data will be processed until the period during which claims can be pursued – by you or by us (more information on this topic can be found in the last table of this section) |
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What will happen if you do not provide data? |
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you will not have the opportunity to receive information about the Store and our services |
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Taking action or inaction that may result in claims related to the Store or our services
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For what purpose? |
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to determine, pursue or defend potential claims related to the concluded contract or provided services |
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On what basis? |
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our legitimate interest in processing personal data for the purpose stated above (Article 6(1)(f) GDPR) |
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How long? |
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until the statute of limitations for claims expires or until we take your objection to processing into account* |
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What will happen if you do not provide data? |
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no ability to determine, pursue or defend claims |
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depending on which is applicable in a given case
PUBLISHING DATA
If you decide to publish a comment, its content and your signature will be visible to other users of the Store.
We do not disclose your email address to other users unless you do so yourself.
PROFILING
In the Store, we carry out profiling – this will occur in relation to you if you allow such actions. Profiling involves the automatic assessment of what products or services you may be interested in, using information about the content you have viewed. As a result, advertisements for products or services displayed within the online services you use will be better tailored to you and your needs.
The profiling we perform does not result in decisions that have legal effects on you or significantly affect you in a similar way.
ANALYTICAL ACTIONS
As part of the Store's website, we conduct analytical activities aimed at increasing its intuitiveness and accessibility – this will apply to you if you allow such actions. In our analysis, we will consider how you navigate the Store – for example, how much time you spend on a particular subpage or which areas of the Store you click on. This will help us optimize the layout, appearance, and content of the Store during its development to improve its functionality.
Furthermore, if you express a desire to receive marketing messages or newsletters from us, we may analyze the effectiveness of the communications we send. For instance, we can check whether and how they influenced activity in our Store. Such actions will help us establish general rules regarding the sending of such messages in our operations – for example, regarding optimal sending times or how to formulate effective content.
DATA SECURITY
When processing your personal data, we implement organizational and technical measures in accordance with applicable laws, including the use of SSL/TLS certificate encryption for connections.
COOKIES
Our Store, like most websites, uses so-called cookies. These files: are stored in the memory of your device (computer, phone, etc.);
do not change the settings of your device.
In this Store, cookies are used for purposes such as:
remembering your session, statistical purposes, marketing, and providing Store features
To learn how to manage cookies, including how to disable them in your browser, you can refer to your browser's help file. You can access information on this topic by pressing the F1 key in your browser. Additionally, you can find appropriate instructions on the following subpages, depending on the browser you are using:
Mozilla Firefox Microsoft Edge
Below you will find information about the functions processed by our cookies and their validity period.
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cookie file name |
cookie file validity period |
cookie file function |
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ks |
session duration |
statistics |
Using the appropriate options in your browser, you can at any time: delete cookies,
block the use of cookies in the future.
In such cases, we will no longer process them.
EXTERNAL SERVICES / DATA RECIPIENTS
We use services from external entities that support us in conducting business. We entrust them with the processing of your data – these entities process data solely on our documented instruction.
Below you will find a list of recipients of your data:
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ACTION |
DATA RECIPIENTS |
DATA TRANSFER OUTSIDE THE EUROPEAN UNION |
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any action related to the Store |
hosting provider |
yes – Canada ** |
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entity providing us with technical/IT support |
no space |
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people cooperating with us on civil law contracts, supporting our ongoing activities |
no space |
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visiting the Store's website with settings allowing for marketing activities |
entity providing marketing services |
no space |
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placing an order in the Store |
payment provider |
no space |
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entity delivering the product to you |
no space |
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software provider facilitating business operations (e.g., accounting software) |
no space |
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entities involved in service provision |
no space |
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entities providing support in case of complaints, damages, etc. |
no space |
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account management on the Store's website |
hosting provider |
yes – Canada ** |
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entity providing technical/IT support |
no space |
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people cooperating with us on civil law contracts, supporting our ongoing activities |
no space |
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user analytics service |
no space |
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data processing by partners |
people cooperating with us on civil law contracts, supporting our ongoing activities |
no space |
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reclamation/complaints |
legal service |
no space |
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people cooperating with us on civil law contracts, supporting our ongoing activities |
no space |
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payment and shipping management |
payment processor |
yes – Canada ** |
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shipping service |
yes – Canada ** |
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customer service |
no space |
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market research |
no space |
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direct marketing |
yes – Canada ** |
no space |
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email marketing |
yes – Canada ** |
no space |
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other marketing channels |
no space |
no space |
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other comments |
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no space |
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Additionally:
relevant public authorities to the extent we are required to provide them with data.
TRANSFER OF PERSONAL DATA TO COUNTRIES OUTSIDE THE EUROPEAN UNION
** Consequently, your personal data may also be processed by entities outside the European Union. The appropriate level of protection for your data, including through the application of appropriate safeguards, is provided by:
the decision of the European Commission 2002/2/EC regarding adequate protection of personal data ensured by the Canadian Personal Information Protection and Electronic Documents Act.